錄音通道 (Channel Capacity)

• 8-72 channels
• 8-120 channels
• 8-192 channels
• 8-1,200 channels

 錄音資料庫 (Data Basic) 

• SQLite
• SQL Express2005 (optional)
• MS SQL (optional)

 錄音模式 (Voice Recording)

• 自動錄音(Auto:D-channel/Hook/VoX)
• 排程錄音 (Schedule recording)
• 手動錄音 (Record on-demand)
• 連續錄音 (Full time recording)

 錄音搜尋條件 (Recording Search)

• 日期和時間 (Date & time)
• 錄音通道名稱 (Name of channel)
• 錄音通道號碼 (Line number)
• 通話時間長度 (Length of recording)
• 錄音來源 (Line source:TEL/Radio/Mic)
• 撥入/撥出號碼 (Caller ID)
• 座席代碼 (Agent ID)
• 案件號碼 (Case ID)
• 客戶代碼 (Customer ID)
• 檔案分類代碼 (Classification)
• 通話分類 ( Inbound / Outbound Call)
• 備註 (Note)

  作業系統 (Operation System)

• Windows7 Professional 
• Windows2008 Server (optional)

 即時狀態顯示 (Channel Status)

• 即時監聽 (Real-time monitoring)
• 線路空閒(Channel Idle)
• 線路信號中斷 (Channel Offline)
• 錄音進行中(Recording in progress)
• 磁碟容量使用資訊 (Disk information)
• 備份進度資訊 (Archive information)
• 登入者及權限資訊 (User Login Status)

 操作介面模式

• 錄音通道以詳細信息顯示 (Details Info)
• 錄音通道以簡單圖示顯示 (Simple Info)

 錄音壓縮格式 (Audio Compression) 

 系統安全設備 (System fail-safe feature)

• 鏡像硬盤 (Mirror hard disk) (選購)
• 熱拔插鏡像硬碟 (Hot-swap mirror disk)(選購)
• 熱拔插雙電源 (Redundant power supply)
  (選購)

 備份設備 (Archiving)

• 網路電腦備份: Schedule backup to PC
• 網路磁盤備份: Schedule backup to NAS
• 集中備份: Centralized backup)
• 本機手動備份 (Manual backup)
• 匯出檔案 (Aduio file export)
• 郵件傳送檔案 (Audio file send by email) 

 故障警告 (Fault Notification)

• 聲音及圖示告警 (Alarm)
• 電子郵件告警 (Email notification)
• 鏡像硬碟錯誤告警 (RAID-1 error alarm)
• 線路斷開故障 (Line broke alarm)
• 運作檢知告警系統 (System shutdown alram)
• 預設時間內沒有錄音記錄告警
• 預設時間內錄音超出正常時間記錄告警
• 
  

 主機尺寸 (Chassis Dimensions)

• 3U 機架式:482 x 133 x 452 (mm)
• 4U 機架式:482 x 176 x 560 (mm)

 產品認證 (Certification)

• BACL, FCC ,CE ,CISPR22, EMC, CMMI, CCC 

 Channel Capacity

 8-72 / 8-120 / 8 - 192 / 8-1,200 (Ports)

 Storage Media

 DVD-RW, Hard Disk, NAS, RDX, USB HDD

 Operation System

 Microsoft7 Professional, Server2008 (optional)

 Recording Trigger

 Voltage, VOX, D-Channel, CTI event, RADAR,
 Record on-demand, SmartPhone Phone (APPS)

 Fault Notification

 Audible, Visible, E-mail, SMS (optional)

 Audio Input Interface
      (can be  Mix)

 Analog Line, PBX Digital Phone, IP-Phone,
 SIP Trunk,  ISND: T1 (IDA/P) /E1 , SS7,  Microphone,
 2-way Radio Centrex, SIP Softphone

 Digital PABX Interface

 Alcatel, Avaya, Cisco, Ericsson, LG, Iwatsu,  Nortel, Mitel, NEC,  Panasonic,   Siemens,  Samsung, Toshiba , TECOM

 Audio Encoding

 PCM, ADPCM, MS-GSM, MP3

 Environ Mental Conditions

 Operating: 0℃ to + 55℃, Storage: -20℃ to + 85℃

 Information Database

 SQLite, SQL Express2005, optional MS-SQL,

 Chassis Dimensions

 *4U rack-mount 5 or 8-slot:   482(W)x560(D)x 176(H)mm
 *3U rack-mount 2-slot:   482(W)x420(D)x 133(H)mm

 Value-added features

 Encryption, Web Access, Pop-up Screen, 
 Screen Capture,  Agent ID, Archive, 
 Recording  Declare, Andriod Smartphone

 Certificaste

 BACL, FCC ,CE ,CISPR22, EMC, CMMI, CCC